Technical Support

Overview

This article explains how to get technical support for Vanguard.

If you are looking for quest help, we recommend doing an internet search on the quest name.

Process

view petition window

1. Use the in-game command /petition
   1. Review the options presented
      1. Unstuck button or /stuck yes
      2. Technical support forums
      3. Account, billing and technical support
      4. In-game support
2. Choose the appropriate button to continue.

In-Game Support Contact

view browser

view form

1. /petition
2. Click the petition button
   1. The in-game browser will load the Sony support page.
   2. Click the in-game support button in the browser
   3. Log on using your station name and password
   4. Complete the online form
   5. Click continue button

Note:
The in-game browser can be buggy at times.
If the browser loads withjust a blank screen
try:

1. Use in-game command /flush all

Tips and Tricks

1. Send a message of your problem to /regionsay. It may be a known issue and you might be able to get help right away.